Frequently Asked Questions

Can I log my own miles?

That’s up to your team captain. If desired, he or she can e-mail you an “Invitation to Log Miles” that will allow you to do so.

How do I accept my team captain’s invitation to log miles?

If you receive an e-mail invitation to log miles, simply follow the prompts to respond to the invitation and set up a user name and password. That user name and password will be unique to you and will allow you to access your own mileage logging account through the Log In link.

How do I log miles?

Your team captain will let you know whether to log your own miles online or report them to him or her. If your team captain chooses to extend the option for you to log your own miles online, you will receive an e-mail invitation regarding this.

After you have accepted your team captain’s invitation to log miles (see previous question above), follow this process: From the home page, click the Log In link and enter the user name and password you set up (if you have forgotten one or both, click the link to request them online). Click "Enter your miles." On the page that appears, enter the total number of miles you have walked this week in the open box (e.g. 21.8), then click the "Update" button. Mileage logging for each week ends on Friday at noon. If you miss a week of logging, simply add those miles to your next week’s total.

Enter miles only. If you are using a step counter, convert your steps to miles by dividing by 2,000 (i.e. 2000 steps = 1 mile). If you inadvertently enter the wrong mileage total, simply use your mouse to highlight the incorrect total, then type the correct one and click "update." You may do this any time before the following Friday at noon.

If you enter a wrong mileage total and it triggers a page that says "New Incentive To Order," click "CANCEL." Then correct your mileage total as noted above.

How do I receive my free Moon Walk t-shirt?

If you are logging your own miles: When your mileage total reaches 100 miles, a Web page will appear that asks you to select or verify your t-shirt size. Click “Save Selection” to reserve your t-shirt.

If your team captain is logging your miles: He or she will verify the t-shirt size selection you made when you signed your team’s registration list or form.

For all team members: Your team captain will pick up your t-shirt at Moon Walk Central and deliver it to you.